Trading Policies and Delivery Information
All sales are made under full compliance with the laws of New Zealand including:
- Fair Trading Act
- Commerce Act
- Sales of Goods Act
- Consumer Guarantees Act
Delivery Charges
All orders over $100 will be delivered free of charge (within New Zealand only).
We have a flat rate of $5 per order for all orders shipped within New Zealand.
- Rural delivery will incur an additional fee
- Urgent Saturday deliveries will incur an additional fee
- No deliveries are possible on Sundays or Public Holidays
All international orders will be shipped via International Economy Courier or International Airmail. You will be contacted to discuss your preferred option.
General Delivery Information
We deliver our goods through New Zealand Couriers, which ensures they arrive safely and promptly to their destinations.
In most cases your goods will be despatched within two working days, it should take 2-3 working days for your order to be delivered depending on the delivery location. If delivery is to a business address, please specify office/room/level. Our couriers are unable to deliver to a PO Box. Please provide a full street address to ensure delivery is made on time. Our couriers require a signature on delivery but you may request for the goods to be left with no signature, at your own risk.
We cannot accept liability for Courier Company errors and/or errors in delivery details supplied by the purchaser.
